Privacy Policy for DreamFactory Software

Last Updated: Dec 2nd, 2024

INTRODUCTION

Welcome to DreamFactory Software, the open-core, self-hosted API generation platform designed to streamline your application development processes. This privacy policy is crafted to inform you about how we collect, use, protect, and handle your personal information as you interact with our software and team.

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DATA COLLECTION AND USE

As part of our commitment to providing you with exceptional service and support, DreamFactory Software collects the following types of information:

- Company Name and Billing Details: For account creation, billing, and licensing.

- User Names and Email Addresses: To personalize your service experience and provide updates or support.

- Phone Numbers: Optionally, for more direct communication regarding support or service updates.

This information is essential for us to deliver the high-quality service you expect from DreamFactory Software, including support, updates, and important notifications.

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DATA PROCESSING AND STORAGE

Given the self-hosted nature of DreamFactory Software, all data processed and stored through the use of our platform remains under your control and responsibility. DreamFactory Software does not transmit any customer data back to our servers. Our role focuses on ensuring the functionality and security of the software itself while empowering you to manage your data securely.

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DATA SHARING AND TRANSFER

DreamFactory Software is committed to maintaining the confidentiality of your data. We do not share, sell, rent, or trade personal information with third parties for their commercial purposes. Data shared with service providers (e.g., MySQL, Redis Caching) for operational reasons is strictly limited to what is necessary to maintain the service and compliance with applicable laws.

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USER RIGHTS AND DATA MANAGEMENT

Users have the right to access, correct, delete, or transfer their personal data as per applicable privacy laws. Since DreamFactory Software is self-hosted, users should direct these requests to their own organization's data management policies. For any data collected directly by DreamFactory, please contact us at privacy@dreamfactory.com for assistance.

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SECURITY MEASURES

DreamFactory Software is dedicated to the security of your data. We recommend and encourage users to implement strong security measures to protect their data environment, complementing our efforts to secure the software itself against unauthorized access, alteration, or destruction.

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COMPLIANCE AND LEGAL OLIGATIONS

We adhere to industry standards and legal requirements, respecting privacy and data protection principles. DreamFactory Software encourages users to review their own compliance with relevant laws and regulations, given the self-hosted model of our platform.

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UPDATES TO THE POLICY

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the date at the top of this policy and, when necessary, through other communication channels.

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CONTACT US

For more information about our privacy practices, or if you have questions, please contact us by email at privacy@dreamfactory.com

DreamFactory Software Inc., 2024, 5940 S Rainbow Blvd, Ste 400 #30292, Las Vegas, NV 89118, United States